Responsible Gambling

Gambling should be entertainment, not a way to make money. If it stops being fun, it is time to stop. This page lists resources for Canadian players who need help, or who want to set limits before problems start.

Warning signs

Spending more than you planned or can afford
Chasing losses by betting more to win back what you lost
Borrowing money to gamble
Lying about how much time or money you spend gambling
Feeling anxious, irritable or restless when not gambling
Neglecting work, family or other responsibilities
Gambling to escape problems or relieve stress

If any of these apply to you or someone you know, the resources below can help.

Help resources in Canada

ConnexOntario

Ontario problem gambling helpline

Call 1-866-531-2600

Free, confidential, 24/7. Multilingual support. No referral needed. Also available by chat and email at connexontario.ca.

Gamblers Anonymous

Peer support meetings across Canada

Visit gacanada.ca

Free peer support groups. In-person and online meetings available across all provinces.

CAMH

Centre for Addiction and Mental Health

Call 1-800-463-2338

Canada-wide problem gambling information and referral service. Professional counselling available.

Canada Safety Council

Gambling addiction resources

Visit canadasafetycouncil.org

Educational resources about gambling risks and links to provincial help services.

Self-exclusion programs

Ontario (iGaming Ontario): If you self-exclude from one iGO-licensed casino, you are excluded from all of them. Minimum period is 6 months. Contact any licensed Ontario casino or visit igamingontario.ca to start the process.

Other provinces: Each province runs its own self-exclusion program through the provincial lottery corporation (OLG in Ontario, BCLC in British Columbia, AGLC in Alberta, etc.). Contact your provincial gaming authority for details.

Individual casinos: Most online casinos let you set deposit limits, loss limits, session time reminders and cooling-off periods directly in your account settings. You do not need to contact support to set these.

Tips for staying in control

Set a budget before you start and stick to it
Set a time limit for each session
Never chase losses
Do not gamble with money you cannot afford to lose
Take regular breaks
Do not gamble when you are stressed, angry or depressed
Use the deposit limit tools that every licensed casino offers

Age restrictions

Ontario: 19+ for casinos licensed by iGaming Ontario. 18+ for lottery products through OLG. Other provinces: check your provincial gambling age. We do not recommend or condone underage gambling under any circumstances.

Our commitment

Canada New Casinos is committed to promoting responsible gambling. We include responsible gambling information on every page of the site. We do not target vulnerable populations or promote gambling as a financial strategy. If you have concerns about our content, contact us at support@canadanewcasinos.com.